TalkSwitch Branch VoIP Solution

Reduce your long-distance bills and make the most of your broadband connection.

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PRODUCT FEATURES

VoIP INFORMATION

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USER-CONFIGURABLE

AUTO-ATTENDANTS

REMOTE EXTENSIONS

VOICEMAIL

CALL FORWARD

CALL CASCADE

CALL BACK/CALL BRIDGE

MODE SCHEDULING

RING GROUPS

DISTINCTIVE RING

CALL HOLD/CALL TRANSFER

CALL QUEUE

MUSIC ON HOLD

INTERCOM / PICKUP

CALL SCREEN

ANALOG EXTENSIONS

FLASH UPGRADABLE

FAX DETECTION

SCALABILITY

 

 

TalkSwitch 48-NLS and TalkSwitch 24 models furnish these innovative features:

USER-CONFIGURABLE: TalkSwitch comes with easy-to-use Windows 95/98/ME software for trouble free do-it-yourself system administration. All features can be configured through this easy-to-learn user interface.

AUTOMATED ATTENDANTS: Greet callers with up to 9 user configurable self recorded messages to offer touch tone choices and connect callers to the appropriate extension. Help guide callers by setting up separate attendants for each department or area of your company beyond the initial recorded greeting. It's like having your own receptionist greet and direct callers.

VOICEMAIL: Includes a fully featured voicemail system with 22 voice mailboxes (TalkSwitch 24) and between 26 to 104 voice mailboxes (TalkSwitch 48-NLS). Total message time is 25 minutes with TalkSwitch 24, and up to 20 hours with the TalkSwitch 48. Integrated voicemail saves you from having to purchase an answering machine or phone company voicemail.

REMOTE EXTENSIONS: With TalkSwitch's remote extensions, calls can be forwarded by the Auto Attendant or transferred by someone in your office simply by dialing the Remote Extension. Gain easy dialing access to your offsite consultants, and get your calls anywhere in the world, without your clients being aware that you are out of the office.

CALL FORWARD: Allows you to have calls forwarded, either manually or automatically, to any outside cellular, fixed telephone, branch office, or pager number.

CALL CASCADE: TalkSwitch can perform a series of actions based on a Local, Remote, or Ring Group Extension being Busy, Not Answered, Screened, or has Do Not Disturb engaged. Before sending the caller to voicemail, with Call Cascade TalkSwitch can make several attempts to locate you.

CALL BACK / CALL BRIDGE: Gives you access to your office-based long distance savings plan from anywhere in the world. While traveling far from the office, instead of paying local long-distance or international rates, you can continue to benefit from your business' low rates.

MODE SCHEDULING: Handle incoming calls according to configurations that are based on time-of-day and day-of-week Mode Scheduling. TalkSwitch can professionally handle calls both during and after regulare business hours.

RING GROUPS: A group of local extensions that ring in unison.

DISTINCTIVE RING: Callers can have more than one telephone number to reach the same line. TalkSwitch can handle Distinctive Ring calls as if they were separate lines. TalkSwitch can save you money by using the Distinctive Ring service instead of adding additional lines to handle different types of inbound calls.

CALL HOLD / CALL TRANSFER: Hold calls from any extension with music or advertising-on-hold. Transfer calls to local or remote extensions, ring groups, or voicemail.

CALL QUEUE: Provides the option to leave a message, remain on hold, or return to the Auto Attendant, should your extension be temporarily unavailable.

MUSIC ON HOLD: Play music or announements while your clients are on hold, queued or being transferred.

INTERCOM / CALL PICKUP: Place intercom calls from any local extension to any other local or remote extension. Pick up calls from extensions other than your own.

CALL SCREEN: Records a caller's name, then plays it back to the recipient who can either accept or redirect the call.

ANALOG EXTENSIONS: TalkSwitch works with your existing phones, fax, modems, and answering machines. You can save money by not having to purchase proprietary equipment.

FLASH UPGRADEABLE: You can update TalkSwitch's feature set via the Centrepoint TalkSwitch web site.

FAX DETECTION: TalkSwitch automatically recognizes an incoming fax and directs the call to the fax machine, bypassing all voice call management features. Your main business number becomes the only number a client needs to contact you, by phone or by fax.

SCALABILITY: TalkSwitch expands with your business up to 32 extensions. You can combine up to 4 TalkSwitch 48-NLS units which can be connected via a LAN.

 

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